FAQ
Job search / Application general
General technical questions
Application
Deadlines
Status of my application
General
Procedure
Edit application
Unsolicited application
Job Search / Job Offers
Career Cockpit
Online test
Registration / Log-in
"ZUP" - Reliability Check
Info Video "What is ZUP?"
Info Video "This is how ZUP is done"
pdf "ZUP step by step"
Edelweiss
Pilots with Edelweiss
Cabin Crew Member with Edelweiss
Lufthansa
Customer Service Agent
Pilot
Internship / Bachelor / Master thesis
Application
Procedure
Telephone Interview
Reliability check
Directions
General
Flight Attendant (m/f/diverse) Deutsche Lufthansa AG
Application
Medical Check
Training
Employment contract and conditions of employment
General
Lufthansa City Line
Flight attendant Lufthansa CityLine
General
Requirements
Application
Directions to the Assessment Center
Basic Training
Medical
ZUP
Working time / Location
Contract / Remuneration / Costs
Pilot Training
Pilot Training with European Flight Academy
SWISS
Cabin Crew SWISS
FAQ
Lufthansa
Customer Service Agent
Customer Service Agent
How long do individual application steps take?
Can I also work as a Service Agent Check-In, Customer Care, Lost & Found or Transfer & Ticketing abroad?
Do I have social security coverage during the training course for Service Agent Check-In, Customer Care, Lost & Found or Transfer & Ticketing?
As a Service Agent Check-In, Customer Care, Lost & Found or Transfer & Ticketing, can I have tattoos or piercings?
Is it possible to complete a chamber of commerce certified vocational training during my job as a Flight Attendant or Service Agent Check-In, Customer Care, Lost & Found or Transfer & Ticket
Is it possible to later switch between the Service Agent Check-In, Customer Care, Lost & Found or Transfer & Ticketing jobs?
At a later date is it possible to switch from Flight Attendant to Service Agent Check-In, Customer Care, Lost & Found or Transfer & Ticketing and vice-versa?
How long does the application process take for Flight Attendants or Service Agents Check-In, Customer Care, Lost & Found or Transfer & Ticketing?
Are there fixed working hours for Service Agents Check-In, Customer Care, Lost & Found or Transfer & Ticketing?
